Frequently Asked Questions
Our products are sold for research use only, to licensed researchers, laboratories, and qualified professionals 21 years of age or older. We do not sell to individuals for personal use.
Yes. Every batch is tested by an independent ISO-accredited laboratory. Each order ships with a batch-specific Certificate of Analysis — not a generic template, the actual analytical data for the vial you receive. You can verify any batch's COA at glampeptides.com/coas or by scanning the QR code on the bottle label.
All peptides in our catalog are manufactured in the United States. Each batch's Certificate of Analysis names the testing laboratory and analyst on record.
Storage guidance is on every Certificate of Analysis and follows established research-handling standards for each molecule. Handle all materials in accordance with your institution's research protocols.
At this time we ship within the United States only. Email us if you have a research collaboration outside the U.S. and we will review requests case-by-case.
Orders placed before 2 PM Central Time on business days typically ship the same day. Details are on our shipping page.
Yes. All sales of research-use materials are final. We do not accept returns or issue refunds. If your shipment arrives damaged, contact us with photos and your order number. See our shipping page.
Yes. Email hello@glampeptides.com with your institution's tax-exempt certificate before placing your order.
Yes — for established research accounts. Email custom@glampeptides.com with your specification, sequence, target purity, scale, and project timeline. We respond to every custom request within two business days.
Email hello@glampeptides.com. We respond to every message within one business day.
What is Subscribe & Save?
Subscribe & Save is our auto-ship program. Choose a 45-day or 90-day cycle at checkout and save 10% on every order. Your card is charged automatically on the scheduled date and we ship the same items.
Can I pause, skip, or cancel my subscription?
Yes — anytime, no questions asked. Every subscription email includes a one-click manage link. From there you can pause (up to 365 days), skip the next charge, change your cycle, or cancel entirely. No phone call required.
When will I be charged?
Your first charge happens at checkout. After that, we charge the same card every 45 or 90 days (whichever you chose). You'll always get an email receipt before the next charge processes.
What happens if my card is declined?
We'll email you immediately and retry a few times over the next 9 days. If the charge still fails, we'll cancel the subscription automatically — no surprise charges, no collections.
Can I change what's in my subscription?
You can update the quantity from your manage link. To swap products, cancel the current subscription and start a new one at checkout with the items you want.