Return & Refund Policy
Effective date: July 1, 2026
Satisfaction guarantee
We stand behind the quality of our products. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery to discuss your options.
Eligibility for returns
Products may be returned within 30 days of delivery if they are:
- Unopened and in original packaging
- Damaged or defective upon arrival
- Incorrect (wrong item shipped)
Due to the nature of research compounds, opened products cannot be returned for safety and quality reasons unless they are defective.
How to request a return
To initiate a return, email hello@glampeptides.com with your order number and reason for return. We will provide return shipping instructions within one business day.
Return shipping
For defective or incorrect items, we will provide a prepaid return shipping label. For other returns, the customer is responsible for return shipping costs. All returns must be shipped to:
Glam Peptides LLCc/o Registered Agent
Cheyenne, Wyoming
United States
Refund processing
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. You will receive an email confirmation when your refund has been processed.
Damaged shipments
If your order arrives damaged, please photograph the damage and email us at hello@glampeptides.com within 48 hours of delivery. We will ship a replacement at no additional cost.
Cancellations
Orders may be cancelled for a full refund if they have not yet shipped. Once an order has shipped, it is subject to the return policy above.
Subscription cancellations
Subscriptions may be cancelled at any time through your subscription management link. Cancellation takes effect at the end of the current billing cycle. No refunds are issued for the current cycle upon cancellation.
Contact
Questions about returns or refunds: hello@glampeptides.com.